General terms and conditions with customer information

Table of contents

  1. scope
  2. conclusion of contract
  3. right of withdrawal
  4. Prices and terms of payment
  5. Delivery and shipping conditions
  6. retention of title
  7. Liability for defects (warranty)
  8. Applicable Law
  9. place of jurisdiction
  10. Alternative Dispute Resolution

1) Scope

1.1 These General Terms and Conditions (hereinafter "GTC") of Münchner Viktualien UG (limited liability) (hereinafter "Seller") apply to all contracts for the delivery of goods that a consumer or entrepreneur (hereinafter "Customer") concludes with the Seller with regard to the goods presented by the seller in his online shop. The inclusion of the customer's own conditions is hereby contradicted, unless something else has been agreed.

1.2 A consumer within the meaning of these General Terms and Conditions is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur within the meaning of these terms and conditions is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2) Conclusion of contract

2.1 The product descriptions contained in the seller's online shop do not represent binding offers on the part of the seller, but serve to enable the customer to submit a binding offer.

2.2 The customer can submit the offer via the online order form integrated in the seller's online shop. After placing the selected goods in the virtual shopping cart and going through the electronic ordering process, the customer submits a legally binding contract offer with regard to the goods contained in the shopping cart by clicking the button that concludes the ordering process.

2.3 The seller can accept the customer's offer within five days,

  • by sending the customer a written order confirmation or an order confirmation in text form (fax or e-mail), whereby receipt of the order confirmation by the customer is decisive, or
  • by delivering the ordered goods to the customer, whereby receipt of the goods by the customer is decisive, or
  • by asking the customer to pay after placing his order.

If there are several of the above alternatives, the contract is concluded at the point in time at which one of the above alternatives occurs first. The period for accepting the offer begins on the day after the customer has sent the offer and ends at the end of the fifth day following the sending of the offer. If the seller does not accept the customer's offer within the aforementioned period, this is deemed to be a rejection of the offer with the result that the customer is no longer bound by his declaration of intent.

2.4 When submitting an offer via the seller's online order form, the text of the contract is saved by the seller after the conclusion of the contract and sent to the customer in text form (e.g. e-mail, fax or letter) after the order has been sent. The seller does not make the contract text accessible beyond this. If the customer has set up a user account in the seller's online shop before sending his order, the order data will be archived on the seller's website and can be called up free of charge by the customer via his password-protected user account by providing the corresponding login data.

2.5 Before submitting a binding order via the seller's online order form, the customer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means for better recognition of input errors can be the enlargement function of the browser, with the help of which the display on the screen is enlarged. The customer can correct his entries as part of the electronic ordering process using the usual keyboard and mouse functions until he clicks on the button that concludes the ordering process.

2.6 Only the German language is available for the conclusion of the contract.

2.7 Order processing and contact are usually made via email and automated order processing. The customer must ensure that the e-mail address provided by him for order processing is correct so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or by third parties commissioned to process the order can be delivered.

3) Right of Withdrawal

3.1 Consumers are generally entitled to a right of withdrawal.

3.2 Further information on the right of cancellation can be found in the seller's cancellation policy.

4) Prices and terms of payment

4.1 Unless otherwise stated in the seller's product description, the prices quoted are total prices that include statutory sales tax. Any additional delivery and shipping costs are specified separately in the respective product description.

4.2 The payment option(s) will be communicated to the customer in the seller's online shop.

4.3 If one of the payment methods offered via the "Shopify Payments" payment service is selected, the payment will be processed by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe"). The individual payment methods offered via Shopify Payments are communicated to the customer in the seller's online shop. To process payments, Stripe can use other payment services for which special payment conditions may apply, to which the customer may be informed separately. Further information on "Shopify Payments" is available on the Internet at

5) Delivery and shipping conditions

5.1 Goods are delivered to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the seller's order processing is decisive.

5.2 If delivery of the goods fails for reasons for which the customer is responsible, the customer shall bear the reasonable costs incurred by the seller as a result. This does not apply with regard to the costs for the delivery if the customer effectively exercises his right of withdrawal. If the customer effectively exercises the right of cancellation, the regulation made in the seller's cancellation policy applies to the return costs.

5.3 Collection by the customer is not possible for logistical reasons.

6) Retention of title

If the seller pays in advance, he retains ownership of the delivered goods until the purchase price owed has been paid in full.

7) Liability for Defects (Warranty)

7.1 If the purchased item is defective, the statutory liability for defects applies.

7.2 Notwithstanding this, the following applies to used goods: Claims for defects are excluded if the defect only occurs one year after delivery of the goods. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period. However, reducing the liability period to one year does not apply

  • for items that have been used for a building in accordance with their usual purpose and have caused its defectiveness,
  • for claims for damages and reimbursement of expenses by the customer, as well as
  • in the event that the seller has fraudulently concealed the defect.

7.3 The customer is asked to complain to the deliverer about delivered goods with obvious transport damage and to inform the seller of this. If the customer does not comply, this has no effect whatsoever on his statutory or contractual claims for defects.

8) Governing Law

The law of the Federal Republic of Germany applies to all legal relationships between the parties, excluding the laws on the international purchase of movable goods. For consumers, this choice of law only applies insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.

9) Jurisdiction

If the customer acts as a merchant, a legal entity under public law or a special fund under public law with its registered office in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract is the place of business of the seller. If the customer is based outside the territory of the Federal Republic of Germany, the seller's place of business is the exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the customer's professional or commercial activity. In the above cases, however, the seller is always entitled to appeal to the court at the customer's registered office.

10) Alternative Dispute Resolution

10.1 The EU Commission provides a platform for online dispute resolution on the Internet under the following link:

This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved.

10.2 The seller is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

Die Legende will es so:

Die Zapfanlage wirft einen unscharfen Schatten auf die ungeschmolzenen Eiswürfel im leeren Glas. Barkeeper wissen, wie man trinkt. Daneben eine Halbe, fast leer. Zwei Hände wandern gleichzeitig zur Schale mit Erdnüssen. Es ist warm, die Fenster geöffnet, Samstag Abend halb zehn. In einer fast vergessenen Zeit.

Vor Corona. So 2016 kommt hin.

»Erdnüsse sind geil«, sagt Jenk. Flo nickt.
»Mögts Ihr noch eins?« Ein Blick genügt. Negroni Nummer zwei, Bier nummer drei. Schriftsteller wissen auch, wie man trinkt. »Aber irgendwie immer das gleiche«, sagt Flo. Jenk nickt. Die Freunde nicken viel. Und wollten schon immer zusammen ein Startup gründen. Eine Fliege verirrt sich auf den Bierdeckel. Die Erdnüsse sind zurück. »Schon irre, dass du von Shanghai über München nach New York fliegen kannst und immer dasselbe hingestellt bekommst«, sagt Jenk. »Man müsste da mal was anderes machen. Was lokales.«

Der Rest ist Geschichte. Im Gegensatz zu allen anderen wilden Ideen, die in Bars noch als Beschluss fest gefasst aber am nächsten Morgen vergessen oder am Mittag verworfen werden, hat diese überlebt. Sogar noch den ein oder anderen Negroni (Flo) oder das ein oder andere Bier (Jenk) mehr an diesem Abend. Sogar Jenks Tochter hat den Vorfall überlebt, bei dem sie in der heimischen Versuchsküche ein Brezenstück mit der drittschäfsten Chili der Welt erwischte. Sie hat auch das erste harte Jahr überlebt, bei dem wir erst die Rezepte perfektionierten (3 Monate) und dann in einer Gastronomie-Bäckerei in München die Nächte durchgebacken haben (9 Monate). 

Die ersten Kunden waren Bars und Hotels. Heute produzieren wir immer noch in einem Familienbetrieb und vertreiben vor allem an den Feinkost-Handel, vom kleinen Kiosk im Glockenbach bis zum wohl bekanntesten Münchner Feinkost-Dealer. 5-Sterne-Hotels lassen Ihre Gäste in der Minibar unsere Snacks crunchen, auch offizieller Wiesn-Snack der Champagner-Bar in Käfers’s Wiesn-Schänke waren wir schon.

2021 feierten wir das Fünfjährige – gerechnet ab der ersten Baridee. Zum Jubiläum schenkten wir uns zusammen mit unserem Produktionspartner eine
neue Verpackungsmaschine.
Nach über 500.000 handgestempelter und handbeklebter Tüten
(2x kleben und 3x stempeln je Tüte!)
ist nun Zeit für die Zukunft.
Dabei sind wir auch die wunderschöne (aber mega umweltschädliche) Verbundverpackung losgeworden und arbeiten jetzt an einer kompostierbaren Variante. Unsere Breznstückerl sind aber natürlich nach wie vor 100% Handarbeit und mit 100% natürlichen Zutaten.

Der Engländer mag sagen:
»We’ve come a long way.«
Wir würden antworten:
»Way to go.«
Wir freuen uns auf alle Brezen-Junkies,
Pretzl-Lovers, kleine Händler,
große Händler, natürlich auch alle -Innen – kurz: auf Euch!

Alles Liebe aus München wünschen
Jenk und Flo